PZ
Phillippus Z

1 reviews | Active since Mar 2015

16 Mar 2015, 08:47

Can't Rely on SA Postal Service

Hello Peter<br> <br> I ordered a parcel from China on the 29th of Jan 2015, the package was paid on the 29th of Jan 2015 and I Received my confirmation on the 29th of Jan 2015<br> <br> After a week of waiting for tracking info to reflect I found the following info on the tracking system<br> 1/27/2009 4:00 AM Held by customs JIMC C <br> <br> This is awesome my package arrived 4 Years ago, it being the SA Postal Service its a normal mistake<br> <br> Waiting another 2.5 weeks and checking the tracking Information weekly I finally saw an update, the tracking info now reads<br> 1/27/2009 4:00 AM Held by customs JIMC C <br> 2/20/2015 1:24 PM Arrival at inward office of exchange JIMC A <br> <br> Yippee I should get notice any day now, but had to wait another 2.5 weeks before seeing the following on the Track and Trace Website<br> 1/27/2009 4:00 AM Held by customs JIMC C <br> 2/20/2015 1:24 PM Arrival at inward office of exchange JIMC A <br> 3/5/2015 3:29 PM Held by customs JIMC A <br> <br> From reading Hellopeter I found that it would be better to send a Mail to [Email Removed] because they prefer mails, Well 6 Days Later what a surprise no one has even tried contacting me<br> <br> PS: I did try to phone<br> <br> Please Help

0
Replies (1)
SA Post Office
SA Post Office's reply17 Mar 2015, 11:56
Official
Hello Zemlin,

Thank you for your comment.

Johannesburg International Mail Centre is currently experiencing an influx of service calls and emails thus the delay in response. Kindly contact them with details of your enquiry on *** for updates on your query.


Thanks and regards,
Customer Service