RP
Ruan P

1 reviews | Active since Mar 2015

07 Apr 2015, 12:23

Can someone, anyone help?!

I have been trying for four days now to get hold of anyone at the post office to help me track an international parcel. 6 calls to the customer care line ranging between 12 and 39 minutes without any answer?!<br> <br> It seems to me the only way to get a response or answer from the Post Office is to use Hello Peter.<br> <br> I urgently need to track the parcel sent to me from the USA. It would have landed in SA a few days ago.<br> International tracking no: LN***US.<br> <br> A while ago I also struggled with the tracking of an international parcel with the post office giving me wrong information (when I managed to eventually get hold of them), and the parcel was sent back to the states a month later. PLEASE, I can't have this happen again.

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Replies (1)
SA Post Office
SA Post Office's reply07 Apr 2015, 16:08
Official
Hello ruan1983,

Thank you for your comment.

LN***US is unrecorded item and we cannot find any records on it.If the items is outside it's target delivery time frame please contact the sender and request that they log an enquiry with their local Postal Authority to follow up on the whereabouts' your items.

We apologize that we cannot be of further assistance at this time.



Kind regards,
Customer Service

Best regards,