Called a \f*cking ****"by SAPOS Teller"""

Item: SA Post Office
Rating: 2
Author: Meagan B

So I receive a post office slip notifying me that my package is ready for collection....but the post office receipt is 2 MONTHS OLD ALREADY! <br> My intention when going to Strandfontein Post Office was not to collect my parcel as I knew it was long gone, I needed to track and locate it! <br> I hand my receipt to the teller and before I could even utter a \Good Morning"im told ITS IMPOSSIBLE THIS IS HERE!<br> I knew that! I then ask the teller to locate the parcel and she outright refuses"

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Replies (1)

SA Post Office's replyOfficial

12 Feb 2015, 10:25

Hello MeaganB87,

Your comment is noted and we are truly apologetic to hear of the frustration experienced while trying to retrive your item from our Strandfontein branch. Please be advised that the matter will be reported accordingly and the responsible employee will be dealt with in accordance with our Disciplinary Code to amend the behaviour. Meanwhile you may send us your tracking label on ***.

Please accept my humble apology for the poor service and inconvenience suffered.

Kind Regards,
Customer Service

SA Post Office's reply12 Feb 2015, 10:25

Official