LW
Louis W
1 reviews | Active since May 2010
09 Feb 2015, 14:35
Call centre does not answer phone!!!
Not sure why there is a call centre number on the post office website if no one ever answers the phone. Been trying to phone them to figure out what is going on with my package but without any success. Last tracking scan states that it is in transit but I not sure where to as I sent the package to my work address. (Not sure if they are going to send it to the address or post office.) Can someone just come back to me on this?
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SA Post Office's replyOfficial
10 Feb 2015, 16:45Hello LouisF23,
Thank you for your comment.
Due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.Our apologies for the long wait on the queue.
Kindly furnish your query to *** and an agent attending to our complaints and queries will assist accordingly.
Regards,
Customer Services
Thank you for your comment.
Due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.Our apologies for the long wait on the queue.
Kindly furnish your query to *** and an agent attending to our complaints and queries will assist accordingly.
Regards,
Customer Services
Best regards,
SA Post Office's reply10 Feb 2015, 16:45
Official
Hello LouisF23,
Thank you for your comment.
Due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.Our apologies for the long wait on the queue.
Kindly furnish your query to *** and an agent attending to our complaints and queries will assist accordingly.
Regards,
Customer Services
Thank you for your comment.
Due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.Our apologies for the long wait on the queue.
Kindly furnish your query to *** and an agent attending to our complaints and queries will assist accordingly.
Regards,
Customer Services
Best regards,