CE
Cois E
1 reviews | Active since Feb 2015
23 Feb 2015, 13:31
Call Centre does not answer after 45 minutes
I ordered a shipment from the US which was sent on the 30th of September 2014. Today, the 23rd of February 2015, I called the SAPO to verify whether the tracking number is reflected on their systems to claim a refund. (As advised previously by the SAPO, I am checking progress weekly.)<br> <br> It seems no \agents"are on the line"
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SA Post Office's replyOfficial
24 Feb 2015, 12:38Hello coiserasmus,
Thank you for your comment.
The above mentioned number is not an international recognised tracking bar code according the UPU but a custom label.Could you perhaps afford your full address particulars(name & surname) so that we may check with Customs.
Our email address is ***
Thanks and regards,
Customer Service
Thank you for your comment.
The above mentioned number is not an international recognised tracking bar code according the UPU but a custom label.Could you perhaps afford your full address particulars(name & surname) so that we may check with Customs.
Our email address is ***
Thanks and regards,
Customer Service
SA Post Office's reply24 Feb 2015, 12:38
Official
Hello coiserasmus,
Thank you for your comment.
The above mentioned number is not an international recognised tracking bar code according the UPU but a custom label.Could you perhaps afford your full address particulars(name & surname) so that we may check with Customs.
Our email address is ***
Thanks and regards,
Customer Service
Thank you for your comment.
The above mentioned number is not an international recognised tracking bar code according the UPU but a custom label.Could you perhaps afford your full address particulars(name & surname) so that we may check with Customs.
Our email address is ***
Thanks and regards,
Customer Service