JB
Jean-Marie Botha

1 reviews | Active since Sept 2012

16 Apr 2015, 19:03

BIGGEST WASTE OF MY TIME AND MONEY

TO EVERY SOUTH AFRICAN THINKING THAT PAYING EXTRA FOR USPS EXPRESS DELIVERY MIGHT ACTUALLY GIVE YOU PEACE OF MIND (SINCE IT CAN BE TRACKED) - THINK AGAIN. <br> <br> SAPO WILL NEVER DISSAPOINT WHEN IT COMES TO BEING THE WORST POSTAL SERVICE ON EARTH. THEY ARE SO GOOD THAT THEY WILL EVEN MANAGE TO DELAY EXPRESS MAIL FROM COURIERS BELONGING TO A WHOLE DIFFERENT COUNTRY.<br> <br> AND DONT THINK YOU CAN PHONE CUSTOMER SERVICES FOR FEEDBACK AS THE LINE WILL EITHER BE CUT AFTER 10 MINUTES OF HOLDING OR YOU WILL BE TOLD 'ITS NOT YET IN SA AND WILL ARIVE \WHENEVER". DESPITE USPS TRACKING CONFIRMING ITS IN SA.<br> <br> I AM DISGUSTED TO HAVE PAID MORE THAN MY PARCEL IS WORTH FOR SHIPPING - ROUGHLY R1000.00 - JUST TO BE TREATED LIKE I'M INSANE FOR FAILING TO UNDERSTAND WHY MY EXPRESS MAIL IS BEING HOARDED IN A WAREHOUSE WITH NO REASONABLE PROSPECT OF BEING SENT OUT ANYTIME SOON.<br> <br> I WILL BE INSISTING ON DHL AND FEDEX FROM NOW ON."""

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Replies (1)
SA Post Office
SA Post Office's reply17 Apr 2015, 08:05
Official
Hello Jeani10578,

Thank you for your comment.

EC***US is not on our records currently. May you please send us an email regularly on *** for any updates on it.

Our apology for any inconvenience caused.

Regards,
Customer Service