BAD SERVICE AT PARK SOUTH POST OFFICE

On 2018/05/04 during working hours I phoned the Post Office in Vanderbijlpark. They said my Parcel has been transferred to Park South Post Office also in Vanderbijlpark and I can go and pick up from their branch. As I got permission to go to the Post Office, I made the necessary arrangement for transport. I waited for a while in the Que before a lady assisted me. I gave her my tracking number. She was trying to look up me Parcel with the tracking number, only to tell me that they are short of staff (which is not my problem) and they received the new items in bags. My precious time has been wasted as I am waiting nearly 60 days for it's arrival. On the 2018/05/05 I phoned Park South Post Office and this time they told me a lot of stories that does not concern me and that their system was offline on this date. The lady who answered the phone put me on hold for more than a half hour, did not bother to get back to me. As this is frustrating me on the point to phone my attorney this legal step can and will be taken if I do not get the service. Furthermore, my parcel was transferred to the further's point of town and with shortage of staff, inconveniencing me. Bad service from post office not picking up their phones and treat me in this way. My lawyer will hear about this. I want this to be sorted out and quickly. Thanks and Regards