Bad service

On Friday the 22 of September 2017 I went to the post office in Sunnyside Pretoria to post a parcel. As it was my first time sending a parcel abroad ( Seychelles) I asked the lady who assisted me to advice on which service to take and she chose the one she said it was best. I then asked how long is it going to take for my parcel to arrive in the Seychelles and she confidently said the following week Thursday or Friday and I was happy with that since the Monday was a public holiday. I paid then left after she gave me the tracking number. On Tuesday I logged in to track my parcel and it showed me Out of office and the time then I was happy, on Thursday again I checked still the same, I then went to them and asked what was the delay and that lady couldn't give me a proper answer I the called their call centre which no one ever answers. my parcel was kept for two weeks in jhb HUB then it was out of office too. Today is the 11 November 2017 and still my parcel hasn't arrived in the Seychelles. No one knows where it is and hasn't arrived in the Seychelles yet. I am highly disappointed and I will never ever use the post office to send things to anyone. I would rather choose reliable courier company and pay more because I lost my job because of the incompitancy of the post office. There is no diversity at all. Very bad service....