Bad service

I just want to extent my dissatisfaction with the service I received form Alfred based at Polokwane Post office, Landross mare. I requested him three weeks ago to return back a book that was sent to me by UNISA but I learned today that he did not do as per my request and the sad part of it is that the book keeps on accumulating interst the longer is lying there at the post office. I was assured by him that the book wil be sent with immediate effect of which that did not materialize and all that is at my expense. UNISA library consultant indicated that on their system thje book is untraceable as the Post office does not update about the staus quo of the book as they should.<br> <br> Kindly attend to this query with immediate effect and address it as I cannot afford to pay the money that is involved in this mess which I partly blame the post office for.<br> <br>