Bad service

<p>I am absolutely beyond upset with the SA post office service. I ordered parcels from over seas and was unregistered mail. Not knowing how it works, obviously otherwise I wouldn't have taken it, also it was the option that was given to me. I am really upset I ordered 7 items in total. The last item I ordered from a different place that gave me a tracking number. I also didnt put in the olievenhoutbosch in the first 4 parcels. I then changed my address when I realised the mistake. I went to olievenhoutbosch to fetch my parcel with tracking number and a gentleman assisted me there( i unfortunately never took anyones names but remember all the faces and this guy was at the 2nd or 3rd window)and i asked him what happens with those parcels as I've called customer service and they were also unhelpful. He then explained to me that it was unregistered mail thats why the dont pick it up. Now how can the 4 other ppl I spoke to telephonically not pick that up. Is the post office ppl that untrained and unhelpful? I did explain the whole story to them so how? I then told him about my address and he said I must maybe go and check by centurion. I then went there and the lady who assisted me was so unhelpful. I explained everything exactly the same and she said that i need the tracking number otherwise she cant help. I then said its not registered mail it doesnt get scanned. So I said can she please just check. She then went and there was a lady standing at the door making jokes and laughing and stuff. Later she then came out and said theres nothing. Ao she said just go to wierda. I then drove out more money and phoned wierda park just for the lady to tell me that I need a tracking number. I went there and another lady assisted me and said that I need a tracking number. I went crazy as I was trying to explain to this lady (also the second one from the right) that its unregistered and she said write your number and name and I'll check and call you tomorrow. What is the difference if you check today or tomorrow? Then she says she has over 2000 parcels to check through, seriously can you not keep registered and unregistered parcels seperate? Then she said I must choose a different option next time. So I told her that is how it was given and i made a mistake with the address. No one is willing to help me. She then said i then said I'll check it tomorrow why dont i go to the others. I told her that I did thats why i came there. Because i was sent there aswell. Weather I get it or not I dont know then she gave me a sorry wuth a terrible look of sarcasm on ger face. Why does the post office allow unregistered mail if they have such unhelpful staff. Please send your staff for training as they clearly cant work with ppl. I saw so much bad reviews of the post office and I'm disgusted to see how these offices work now. Can a manager of the post office please call me and also ask all centurion branches to check if they have my parcels and also to give me a call. Also thank you Olievenhoutbosch poat office for your excellent service. You really should give the guy there a raise as he is the reason why people still have faith in the post office </p>