Bad international mail service

I have now a few times ordered small parcels from overseas. 40% of them never arrive. Tracking items with a tracking number does not work as the system normally out of action.

It is very easy to get a good tracking system. It works for the rest of the world. I presume the lost parcels are ****** by either Post Office staff or Customs.

I never receive letters to advise me to send copy of invoice of proof in any way.

What can we do. They seem to be a useless bunch of people that don't care. The only thing they can do is strike for more pay for being more useless.

How are they going to handle SASSA payouts? Are their top management aware of the state of things?

I am ashamed. Eugene de Villiers 14 Geelhout st GEORGE