FM
Fikile M

1 reviews | Active since Apr 2015

29 Apr 2015, 12:59

Bad customer service

i called to confirm if my documents where received and asked for directions to come collect<br> and a guy by the name of lucky who was supposed to be helping me got irate, and irritated <br> and started giving me attitude when i couldn't understand the directions he was giving me. bad customer service

0
Replies (1)
SA Post Office
SA Post Office's reply29 Apr 2015, 14:50
Official
Hello mathebula_fikile,

Thank you for your comment.

The below concerns have been referred to a relevant consultant at our retail section who will investigate and assist with resolution in due course. Your reference is HD***.

Please accept our sincere regret for an inconvenience this may have caused you.


Regards,
Customer Service