BAd Attitude and denial of service

On 2015-03-20 I went to your Church street branch of the post office to renew my vehicle disc. I was assisted at counter number 6 or 7 seven by a lady (told to be ) called Dipuo. She did not have a name tag. She referred me to counter 1. There was no one at the counter which I subsequently brought to her attention. She insisted that no one will notice that I need assistance unless I stood at the counter.<br> <br> I waited at the counter for about five minutes. I asked the lady who was walking past whether there was anyone assigned to assist us. She retorted that it was her, I then said why was she not indicating that she was the one and will be with us. She tried to justify by saying that she was assisting someone at the counter. I later learnt that she was Elizabeth. I might have mixed the names but I can identify the a fore mentioned ladies. <br> <br> All these conversations by the two ladies were in an arrogant tone. Elizabeth ultimately came to counter 1 to offer assistance. She indicated that my car was registered in Johannesburg and thus she was unable to assist me. I told her that the car was bought in VW Church street Pretoria and it was for the first time I learnt about what she allud