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1 reviews | Active since Apr 2015
17 Apr 2015, 14:42
backlog or ******?
My parcel seems to be stuck in customs for a long time now, I worry that it has been ******. I have been told that there us a backlog, when will this be cleared? Also I have forwarded my invoice to JIMC and I was told that it wasn't needed.<br> <br> I need this parcel urgently, please sort this matter out.<br> II***ZA
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SA Post Office's replyOfficial
22 Apr 2015, 09:29Hello RamsamyY,
Your comment is noted and our apology for the poor level of service experienced. Track records shows that your package is still held at customs since 27/03/15 and hasn't been assessed yet .Our Custom department is currently processing consignment that were firstly received at their section and we can guarantee that your item will be forwared to your local postal outlet once they have their mail carry overs cleared.
You are welcome to contact us with your tracking details on *** or *** regularly for updates on its movement.
Regards,
Customer Service
Your comment is noted and our apology for the poor level of service experienced. Track records shows that your package is still held at customs since 27/03/15 and hasn't been assessed yet .Our Custom department is currently processing consignment that were firstly received at their section and we can guarantee that your item will be forwared to your local postal outlet once they have their mail carry overs cleared.
You are welcome to contact us with your tracking details on *** or *** regularly for updates on its movement.
Regards,
Customer Service
Best regards,
SA Post Office's reply22 Apr 2015, 09:29
Official
Hello RamsamyY,
Your comment is noted and our apology for the poor level of service experienced. Track records shows that your package is still held at customs since 27/03/15 and hasn't been assessed yet .Our Custom department is currently processing consignment that were firstly received at their section and we can guarantee that your item will be forwared to your local postal outlet once they have their mail carry overs cleared.
You are welcome to contact us with your tracking details on *** or *** regularly for updates on its movement.
Regards,
Customer Service
Your comment is noted and our apology for the poor level of service experienced. Track records shows that your package is still held at customs since 27/03/15 and hasn't been assessed yet .Our Custom department is currently processing consignment that were firstly received at their section and we can guarantee that your item will be forwared to your local postal outlet once they have their mail carry overs cleared.
You are welcome to contact us with your tracking details on *** or *** regularly for updates on its movement.
Regards,
Customer Service
Best regards,