WFvW
Willem Frederik van Wyk
1 reviews | Active since Jun 2015
10 Jun 2015, 15:43
Awaiting parcel for more than TWO MONTHS
A parcel was sent to me from China. It could not be sent through China Registered Mail and was rather sent through Flyt Express. They provided me with a tracking number and I am able to track it to South African Customs. It reached customs on the 14th of April and have not yet received it. I tried to phone the International Mail center, but they do not answer the phone. Everybody else I have phoned refer me to the Main Center, but I can't reach them!
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SA Post Office's replyOfficial
11 Jun 2015, 09:18Hello Williamvw,
Thank you for taking time to inform us on how our services have failed to meet your expectations. We value you as our customer and would like to address your concerns as quickly as possible.Our International Customer Care Centre is currently handling a high influx of inbound calls as well as emails. Our apology for the long wait on the queue.
Kindly furnish your tracking number to *** for further attention on this matter.
Regards,
Customer Service
Thank you for taking time to inform us on how our services have failed to meet your expectations. We value you as our customer and would like to address your concerns as quickly as possible.Our International Customer Care Centre is currently handling a high influx of inbound calls as well as emails. Our apology for the long wait on the queue.
Kindly furnish your tracking number to *** for further attention on this matter.
Regards,
Customer Service
Best regards,
SA Post Office's reply11 Jun 2015, 09:18
Official
Hello Williamvw,
Thank you for taking time to inform us on how our services have failed to meet your expectations. We value you as our customer and would like to address your concerns as quickly as possible.Our International Customer Care Centre is currently handling a high influx of inbound calls as well as emails. Our apology for the long wait on the queue.
Kindly furnish your tracking number to *** for further attention on this matter.
Regards,
Customer Service
Thank you for taking time to inform us on how our services have failed to meet your expectations. We value you as our customer and would like to address your concerns as quickly as possible.Our International Customer Care Centre is currently handling a high influx of inbound calls as well as emails. Our apology for the long wait on the queue.
Kindly furnish your tracking number to *** for further attention on this matter.
Regards,
Customer Service
Best regards,