DP
Didi P
1 reviews | Active since Aug 2011
12 Mar 2015, 12:11
Awaiting for delivery
I have ordered good from Next UK and they were shipped with no issues, I have received the tracking my tracking number. On the 22/02/2015 the goods were scanned in Mail centre and since then nothing has happened. I have tried to contact them to find if there is a problem however no one answers the phone. I am at a point whereby I don't know what to do anymore. Please assist, I wanna know what is the hold and if there is anything they need from me and more importantly when will I receive the my parcel.
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SA Post Office's replyOfficial
13 Mar 2015, 10:03Hello DidiP,
Thank you for your comment.
Your item is still held at customs and kindly be advised that there are delays at this section however we can guarantee delivery as soon as it is cleared.
You are welcome to send us a a request for an update on ***
Our apology for the delay and an inconvenience caused.
Warm regards.
Customer Service
Thank you for your comment.
Your item is still held at customs and kindly be advised that there are delays at this section however we can guarantee delivery as soon as it is cleared.
You are welcome to send us a a request for an update on ***
Our apology for the delay and an inconvenience caused.
Warm regards.
Customer Service
Best regards,
SA Post Office's reply13 Mar 2015, 10:03
Official
Hello DidiP,
Thank you for your comment.
Your item is still held at customs and kindly be advised that there are delays at this section however we can guarantee delivery as soon as it is cleared.
You are welcome to send us a a request for an update on ***
Our apology for the delay and an inconvenience caused.
Warm regards.
Customer Service
Thank you for your comment.
Your item is still held at customs and kindly be advised that there are delays at this section however we can guarantee delivery as soon as it is cleared.
You are welcome to send us a a request for an update on ***
Our apology for the delay and an inconvenience caused.
Warm regards.
Customer Service
Best regards,