YS
Yvonne S
1 reviews | Active since Apr 2015
29 Apr 2015, 23:17
Appauling service
I had a similar experience to the previous complaint when trying to find out about my package which hasn't arrived yet. Never in my life have I ever come accross such appauling customer service. Only one teller working with a terrible attitude. It's almost as if it's too much trouble to talk to a customer at all. Sour face no smile and extremely rude and abrupt when you ask her something. I'll be cancelling my P.O Box with immediate effect as I refuse to be treated in this manner.
Helpful (0)
Replies (1)0
Replies (1)SA Post Office's replyOfficial
30 Apr 2015, 14:59Hello Chloe2,
Thank you for your comment.
The below concerns have been referred to a relevant consultant at our retail section who will investigate and assist with resolution in due course. Your reference is HD***.
Please accept our sincere regret for an inconvenience this may have caused you.
Regards,
Customer Service
Thank you for your comment.
The below concerns have been referred to a relevant consultant at our retail section who will investigate and assist with resolution in due course. Your reference is HD***.
Please accept our sincere regret for an inconvenience this may have caused you.
Regards,
Customer Service
Best regards,
SA Post Office's reply30 Apr 2015, 14:59
Official
Hello Chloe2,
Thank you for your comment.
The below concerns have been referred to a relevant consultant at our retail section who will investigate and assist with resolution in due course. Your reference is HD***.
Please accept our sincere regret for an inconvenience this may have caused you.
Regards,
Customer Service
Thank you for your comment.
The below concerns have been referred to a relevant consultant at our retail section who will investigate and assist with resolution in due course. Your reference is HD***.
Please accept our sincere regret for an inconvenience this may have caused you.
Regards,
Customer Service
Best regards,
