YS
Yvonne S

1 reviews | Active since Apr 2015

29 Apr 2015, 23:17

Appauling service

I had a similar experience to the previous complaint when trying to find out about my package which hasn't arrived yet. Never in my life have I ever come accross such appauling customer service. Only one teller working with a terrible attitude. It's almost as if it's too much trouble to talk to a customer at all. Sour face no smile and extremely rude and abrupt when you ask her something. I'll be cancelling my P.O Box with immediate effect as I refuse to be treated in this manner.

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Replies (1)
SA Post Office
SA Post Office's reply30 Apr 2015, 14:59
Official
Hello Chloe2,

Thank you for your comment.

The below concerns have been referred to a relevant consultant at our retail section who will investigate and assist with resolution in due course. Your reference is HD***.

Please accept our sincere regret for an inconvenience this may have caused you.

Regards,
Customer Service

Best regards,