NF
Nicola F

1 reviews | Active since Mar 2015

14 Mar 2015, 11:42

Almost 2 months & no parcel

I'm still awaiting delivery of my parcel which was sent USPS from the US, 27 January 2015.<br> <br> According to major tracking websites the parcel is still in transit and according to employees at customs the parcel has not yet been scanned as received in SA. The employee informed me that my parcel is most probably in a huge back-log at customs, when I phoned on the 7 March & advised to phone back in a few days.<br> <br> I phoned 14 March, I asked is there really still that much back-log, she rep**** \not really". She then told me my parcel has not yet arrived in SA. I said that the previous time it took 2 weeks to get to SA & 2 weeks to get to PE & that the previous guy said it's most likely not scanned at customs yet. She rep**** it is arriving by ship"

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Replies (1)
SA Post Office
SA Post Office's reply17 Mar 2015, 09:09
Official
Hello ***an_000,

Thank you for your enquiry .

LN***US doesnt serve as a tracking number but a custom number and we are unable to pick records on it. Upon checking on our system with your name and surname we managed to find one recorded article listed and it is on hand at Sunridgepark post office from 13/03/2015 . You may visit the branch for collection and use II***ZA as reference.

Kind regards,
Customer Service

Best regards,