Absolutely No Service

I ordered a package from the US in January and it left the US on the 28th of January. This package was handed over to the SA Post Office on the 9th of February, yet they cannot find it. When going to the Johannesburg International Mail Centre and sitting there for over 3 hours, they just flat-out refused to help me. They insisted that my local post office can tell me where my package is and that they cannot track it via the US tracking number, which my local post office manager was absolutely horrified with and she assured me that they were lying and it is their job to track international packages.<br> <br> This is now the 3rd international package this is happening to.<br> <br> These people strike and want more money, but then we get service like this, how do they explain that.<br> More Money = Better Service, but obviously not in South Africa.