LS
Lee-Ann Swanepoel

1 reviews | Active since May 2017

23 Aug 2018, 17:32

Absolutely BAD Service

I’m super annoyed with your service.

In January 2018 I received a call from one of their staff regarding my flyers that didn’t go out in December and the excuse the post office gave was that they were under staff and couldn’t get to it. This is seriously not my problem as I paid for a service that didn’t happen. I didn’t expect to do this for free but after all these months this is still not resolved and I still haven’t received my money back or any compensation due to loss of income – due to my flyers not been distributed.

No an hour ago I received a call from someone in Kuilsriver that found 100 of my flyers not handed out. What is this?? Why do I pay for flyer distribution and it is not getting done? Your offices get paid to do this and every month I support you to assist me to expand my business.

You can understand that I’m super annoyed as I’m not receiving the service which I’m paying for. Why do not your staff just tell me you are throwing your money in the water due to our incompetency and unwillingness to actually do what we are getting paid for??

I have a small business and each of these flyers I count on to get business in for us to live from. Obviously you do not have the same standards as this would’ve been not the case me writing you this letter.

How can we trust anybody now a days if a straight forward job doesn’t get done with pride and as if there is no obligation to actually do the function OTHER people pays for. I’m seriously disappointed in the system.

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