BM
Bradley M
1 reviews | Active since Mar 2009
06 Mar 2015, 17:12
ABSOLUTE DISCRACE
THE SAPO IS AN ABSOLUTE DISGRACE, YOU L I E AND SAY THAT YOU ARE WORKING AT FULL CAPACITY BUT THE TRUTH IS YOU ARE NOT, PARCEL ARE NOT MOVING FOR WEEKS AT JIMC. THE RATES OF THEFT OF PARCELS IS THROUGH THE ROOF, JUST IN THE LAST MONTH I HAVE CUSTOMER QUERIES OF OVER 5 STOLE OR TAMPERED WITH PARCELS. WORD OF WARNING TO EVERYONE - STAY VERY FAR FROM THIS COMPANY. YOU CHARGE AND MISLEAD THE PUBLIC FOR SERVICE THAT IS NOT DELIVERED. THE POST OFFICE CREDIT CARD FACILITY IS ALWAYS DOWN. THE SCANNING SYSTEM AND TRACKING SYSTEM ALSO IS OFFLINE MOST OF THE TIME, ABSOLUTE DISGRACE. I WILL NOT BE FOOLED AGAIN, COURIER COMPANIES ARE THE WAY TO GO
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SA Post Office's replyOfficial
18 Mar 2015, 10:07Hello dvd1132,
Herewith acknowledgement of receipt of your complaint regarding non-delivery and the delay of mailed items at the International Mail Centre.
The matter has been relayed for the Management Team's attention at this section for necessary comment and we'll afford feedback as soon we receive their response.
Our earnest apology for an inconvenience suffered.
Regards,
Customer Service
Herewith acknowledgement of receipt of your complaint regarding non-delivery and the delay of mailed items at the International Mail Centre.
The matter has been relayed for the Management Team's attention at this section for necessary comment and we'll afford feedback as soon we receive their response.
Our earnest apology for an inconvenience suffered.
Regards,
Customer Service
Best regards,
SA Post Office's reply18 Mar 2015, 10:07
Official
Hello dvd1132,
Herewith acknowledgement of receipt of your complaint regarding non-delivery and the delay of mailed items at the International Mail Centre.
The matter has been relayed for the Management Team's attention at this section for necessary comment and we'll afford feedback as soon we receive their response.
Our earnest apology for an inconvenience suffered.
Regards,
Customer Service
Herewith acknowledgement of receipt of your complaint regarding non-delivery and the delay of mailed items at the International Mail Centre.
The matter has been relayed for the Management Team's attention at this section for necessary comment and we'll afford feedback as soon we receive their response.
Our earnest apology for an inconvenience suffered.
Regards,
Customer Service
Best regards,