CV
Charles V

1 reviews | Active since Feb 2013

10 Mar 2015, 16:19

6 Mths - This is Speed Post Services from SAPO

Tracking number EM***SG<br> <br> Parcel has been at Capemail (hub) since 2014/10/18<br> <br> Arrived JHB INT MAIL CENTRE 2015/02/06<br> <br> Parcel has been stuck at Jhb International Mail Centre (Hub) since the 6th February 2015<br> It has still not left the hub.<br> <br> Tracking is unavailable and no one is responding to phone calls made.<br> <br> How can one small parcel be stuck in one place for over 5 months ?<br> <br> Now 4 weeks stuck at JHB INT HUB ???<br> <br> This is unacceptable

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Replies (1)
SA Post Office
SA Post Office's reply19 Mar 2015, 09:52
Official
Hello charlesventer,

Thank you for your comment.

Your item was stopped by customs on 06/02/15 and it requires an invoice for evaluation which may be furnished to *** and II***ZA is your local reference.

Thank and regards
Customer Service