CC
CARLO C
1 reviews | Active since Mar 2011
31 Mar 2015, 10:41
6 MONTHS STILL NOTHING
I placed an order for some stuff from the USA last year OCTOBER and watched it travel all the way to South Africa and then **** all gone. Now it's April and still nothing I'm out of pocket by R1500 and I didn't get what I wanted from the USA. I have phoned I have emailed I have been to the mail centre but unfortunately the ability to even answer the phone passes them by. The staff are beyond rude and disrespectful. So I'm hoping that someone who cares about customer service from SAPO will read this and kindly help me to find my parcel or just give my money back!!!! My tracking number is LK***US.<br> <br> PLEASE CAN SOMEONE HELP
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SA Post Office's replyOfficial
07 Apr 2015, 11:29Hello DAPINK,
Your comment is noted and please be informed that the above mentioned number is custom number and not a tracking number .The service that has been used to send your parcel does not include an online tracking and we are unable to see any updates on it from our website.
You may kindly provide us with your name and address on *** so that we may run an extensive search.
Regards
Customer Service
Your comment is noted and please be informed that the above mentioned number is custom number and not a tracking number .The service that has been used to send your parcel does not include an online tracking and we are unable to see any updates on it from our website.
You may kindly provide us with your name and address on *** so that we may run an extensive search.
Regards
Customer Service
Best regards,
SA Post Office's reply07 Apr 2015, 11:29
Official
Hello DAPINK,
Your comment is noted and please be informed that the above mentioned number is custom number and not a tracking number .The service that has been used to send your parcel does not include an online tracking and we are unable to see any updates on it from our website.
You may kindly provide us with your name and address on *** so that we may run an extensive search.
Regards
Customer Service
Your comment is noted and please be informed that the above mentioned number is custom number and not a tracking number .The service that has been used to send your parcel does not include an online tracking and we are unable to see any updates on it from our website.
You may kindly provide us with your name and address on *** so that we may run an extensive search.
Regards
Customer Service
Best regards,