5 Months waiting for parcels

I have been trying to get some sense out of the post office for months now, I have 3 parcels inbound tracking numbers: RI***CN, RI***CN., LJ***US,<br> which seem to have disappeared into the mail centre black hole! nobody answers the phones or when they do answer after 20 minutes you get i'll transfer you to followed by beeeeep, you've been cut off, again ! Now the message says log onto [URL Removed] well guess what.... that doesn't work either, 19 different emails to [Email Removed] without a reply!<br> absolutely SHOCKING service, almost making Eskom look good!