MP
Mercia P
1 reviews | Active since Aug 2011
09 Feb 2015, 11:49
40 minutes and still waiting
How inefficient must an organisation be if they make you wait 40 minutes (and counting) in an automated queue... Shocking!
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Replies (1)
SA Post Office's replyOfficial
10 Feb 2015, 16:14Hello merciaplen,
Thank you for your mail
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will locate your item for you.
Regards,
Customer Service
Thank you for your mail
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will locate your item for you.
Regards,
Customer Service
SA Post Office's reply10 Feb 2015, 16:14
Official
Hello merciaplen,
Thank you for your mail
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will locate your item for you.
Regards,
Customer Service
Thank you for your mail
Please be advised that due to the High volumes of calls we receive, our response time at Customer Services is bit slower than it should be.
Our apologies for the long wait on the queue.
Kindly furnish your tracking number to *** and an agent attending to our tracking queries will locate your item for you.
Regards,
Customer Service