4 emails and no response.

My overseas parcel came into SA on the 20th July 2017. And it is still at the international mail centre. I have sent 4 emails to Rodney Mackenzie ********** and he cc Raylene Camphor and Sizakele Kabine and Sicelo Mzwakali for them to help but nothing.. I have waisted over R200 worth of airtime trying to call them. And still no answer. I don't know what to do to get my parcel...