fM
francois M
1 reviews | Active since Jul 2012
19 Mar 2015, 08:20
1 month at customs
today marks one month of my parcels being held by jimc customs. every time i phone i just hear yes, my parcels have arrived and we are experiencing a backlog. please phone again next week. ive tried other peoples advice by faxing my invoices to them , emailing every single email address on the website. and have not received a response in one month now. please can someone just tell me when my stuff will arrive please!!<br> <br> RP***SG<br> RP***SG
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SA Post Office's replyOfficial
19 Mar 2015, 15:13Hello mstrtf,
Thank you for your comment.
RP***SG has been allocated local reference RI***ZA and it is currently at customs
RP***SG was sent to customs on 13/03/2015 and has been converted to local reference RI***ZA.Customs is experiencing delays with regards to the processing of international incoming registered articles and this has resulted to most items being held at the section much longer than they should be.
We can however assure you that your mailed item will be delivered however the delivery process will take longer than usual. Once again, our apology for an inconvenience caused.
Regards,
Customer Service
Thank you for your comment.
RP***SG has been allocated local reference RI***ZA and it is currently at customs
RP***SG was sent to customs on 13/03/2015 and has been converted to local reference RI***ZA.Customs is experiencing delays with regards to the processing of international incoming registered articles and this has resulted to most items being held at the section much longer than they should be.
We can however assure you that your mailed item will be delivered however the delivery process will take longer than usual. Once again, our apology for an inconvenience caused.
Regards,
Customer Service
SA Post Office's reply19 Mar 2015, 15:13
Official
Hello mstrtf,
Thank you for your comment.
RP***SG has been allocated local reference RI***ZA and it is currently at customs
RP***SG was sent to customs on 13/03/2015 and has been converted to local reference RI***ZA.Customs is experiencing delays with regards to the processing of international incoming registered articles and this has resulted to most items being held at the section much longer than they should be.
We can however assure you that your mailed item will be delivered however the delivery process will take longer than usual. Once again, our apology for an inconvenience caused.
Regards,
Customer Service
Thank you for your comment.
RP***SG has been allocated local reference RI***ZA and it is currently at customs
RP***SG was sent to customs on 13/03/2015 and has been converted to local reference RI***ZA.Customs is experiencing delays with regards to the processing of international incoming registered articles and this has resulted to most items being held at the section much longer than they should be.
We can however assure you that your mailed item will be delivered however the delivery process will take longer than usual. Once again, our apology for an inconvenience caused.
Regards,
Customer Service