Re do flaking walls on 622 Hennopsriver street, Erasmia

Good day Hello peter contact SA Paint and gutter to keep at their contract with me. They contacted me end last year and promises that in the first week of January 2021 they will come repair all flaking walls. They did nor come and I send 2 mails to the owner Corrie which he didn't respond to. Please Hello Peter assist us to finalize this issue once for all.