De*****ed and Refused a Refund

<p>Last month (May 2016) I discovered that there were "silent debit orders" coming from my account.<br />I contacted my bank to inquire about the debit orders.</p> <p>They could not immediately confirm who was debiting me and escalated my inquiry to their ***** department.<br />The bank later confirmed that a company called Sage was responsible.</p> <p>I contacted Sage and they confirmed that they were debiting my account on behalf of another company called SA NETLINK<br />They provided me with the follwing details: ********** ref int 4714</p> <p><br />I contacted SA NETLINK to find out why I was being debited (spoke Nonhlanhla Mkhize), Nonhlanhla Mkhize confirmed that this company did not have any of my details and that I did not have membership of whatever it is that the company does or offers.<br />She (Nonhlanhla Mkhize) promised to call me back on Tuesday(07/06/2016) to have the matter sorted out, she did not.</p> <p>I then conatcted SA NETLINK CEO, Karen on ********** who took my details and promised me that Olie (Manager) would call. She also informed me that this company (SA NETLINK) could have used added my banking details to its debit run by mistake.</p> <p> </p> <p>After many calls to the manager, I was told that payment has been made to my account and will reflect the next day, its been four days and nothing. I HAVE BEEN ****** of R1088.00 and will be opening up a case.</p> <p> </p> <p>To date neither the manager or the CEO have returned any of my emails, some how they prefer calls only (very suspicious)</p> <p> </p> <p> </p>