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Pinky M

1 reviews | Active since Oct 2023

29 Nov 2023, 11:49

Poor service

I'm not happy with just bridge, made a payment late October 2023, and they promised to send settlement letter by the 07th pf November, and today is the 29th on November, and I still haven't received the letter from them.

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Replies (10)
Just Bridge (Pty) Ltd
Just Bridge (Pty) Ltd's reply29 Nov 2023, 12:37
Official
Good day, your complaint is being investigated, a consultant will be in contact with you. Regards Bridge Debt 
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Pinky M's update29 Nov 2023, 12:44
Reviewer Update
I don't know how many times Ive sent whatsapp, but still no assistance
Just Bridge (Pty) Ltd
Just Bridge (Pty) Ltd's reply29 Nov 2023, 13:08
Official
Good day, but we are trying to call you but your number goes  to voice mail, can you kindly send WhatsApp on *** for assistance. Kind Regards 
Just Bridge (Pty) Ltd
Just Bridge (Pty) Ltd's reply29 Nov 2023, 14:43
Official
Good day, we have been calling that number, Its fine we will try again now . Kind Regards
PM
Pinky M's update29 Nov 2023, 15:33
Reviewer Update
Thank you for calling an hour ago, as promised please send paid up letter to my email address
Just Bridge (Pty) Ltd
Just Bridge (Pty) Ltd's reply29 Nov 2023, 15:42
Official
Good day , Pinky please check your emails. Paid up letter was sent to your email address 14:54. Kind Regards
Just Bridge (Pty) Ltd
Just Bridge (Pty) Ltd's reply29 Nov 2023, 15:48
Official
Good day, that is the email address we used. But I will resend it .

Just Bridge (Pty) Ltd
Just Bridge (Pty) Ltd's reply29 Nov 2023, 15:54
Official
Good day, no problem we will send it via WhatsApp. Thank you 

PM
Pinky M's update29 Nov 2023, 15:55
Reviewer Update
Thank you well received on whatsapp, appreciate your prompt response.
Just Bridge (Pty) Ltd
Just Bridge (Pty) Ltd's reply29 Nov 2023, 15:58
Official
You are welcome , please don't hesitate to contact us if you need anything. Kind Regards