DONT FALL FOR THIS ****

It appears I’ve been caught by these ********. I however voice recorded my whole meeting with the agent where he clearly states things that are contrary to what is said by their call centre. This company are ******** preying on the desperate and vulnerable. I intend to seek legal counsel with my recording to shut these people down. What I’m confused about is why on earth has the NCR and the financial regulatory bodies done nothing to stop them?