Complain on Misleading Information

To Whom It May Concern Leonie Flank called me about a loan offer and I agreed to go with the process.She then found out that I do not qualify for the loan, then she explained the reason I did not qualify. The reason was I had a loan before with Bridge in 2013/2014 that I did not pay off, and Bridge took an ********* decision to put a judgement on me without appearing in court. Leonie said the only loan available was the consolidation loan whereby it will payoff my previous loan amount then continue with current as consolidated. She then clarified that I will get a paid-up letter after the first installment for the previous loan amount.Today I called customer care and they confirmed that she was lying to me. I made the call at exactly 11:18 for recordings and reference.They said the paid-up letter will only be available after 10 months, and this is not what I signed up for. Please cancel the debit order as I did not sign up for this.The only reason I signed up was to receive a paid-up letter after the first installment.

-- Ivan Mathebula

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