1 reviews | Active since Jun 2016

26 Oct 2020, 15:01

A BUNCH OF SMAMMERS

I don't know what kind of games you guys are playing. An "agent"of yours called me telling me I had been approved for a loan, we then proceeded to finish the application on line. He then said I would get my money paid out . The next thing I get a debicheck mandate wich i accepted. Dololo money. However they have deducted R610 from my account. This is not legal . When I try to call you to cancel I cannot get through. I did not receive any documentation from you guys. Do I need to take you to the ombudsman to have this sorted out? Keep your loan i want my money paid back ASAP.

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Replies (3)
Just Bridge (Pty) Ltd
Just Bridge (Pty) Ltd's reply26 Oct 2020, 15:07
Official
Dear Msuthukazi Sue Kwatsha, thank  you for your complaint, a consultant will be in contact with you. Regards The Just Bridge Team
's update27 Oct 2020, 21:30
Reviewer Update
Just Bridge contacted me regarding my review and I was assisted by a lady named Busi. She explained the whole process to me and helped me resolve my query.
Just Bridge (Pty) Ltd
Just Bridge (Pty) Ltd's reply28 Oct 2020, 08:36
Official
Dear Msuthukazi Sue Kwatsha, we appreciate you making us aware of your negative experience. We strive to provide excellent customer service in a timely manner, and we apologize for the inconvenience this has caused. Regards The just Bridge Team