EL
Erica L

1 reviews | Active since Jul 2024

15 Jul 2024, 13:49

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Dear Hello Peter,

I am writing to report a disturbing experience with Just Bridge, a company that has been deducting money from my account for the past 2-3 years without my consent or knowledge. Despite numerous attempts to seek clarification, I have been met with misleading information and blatant lies.

The company claims to have provided me with a loan, which I never received. When I contacted them to inquire about the deductions, they explained that their loan system works by deducting R405 monthly until the loan amount is reached, after which they would pay me the full amount. This is a blatant lie, as I have not received any funds from them.

When I questioned them further, they attributed the lack of payment to a missed payment on my part. I strongly believe that Just Bridge is a ****, preying on vulnerable individuals who are struggling financially.

I request that Hello Peter investigates this matter and takes appropriate action against Just Bridge. I hope that by sharing my experience, I can prevent others from falling victim to their ********* practices.

Please find below the details of my case:

- Company Name: Just Bridge - Amount deducted: R405 monthly - Duration: 2-3 years - Reason for deduction: Claimed loan that I never received

Thank you for your attention to this matter. I look forward to your response and assistance in resolving this issue.

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Replies (1)
Just Bridge (Pty) Ltd
Just Bridge (Pty) Ltd's reply15 Jul 2024, 13:52
Official
Good day
Thank you for bringing this unfortunate matter/incident to our attention and please accept our sincere apologies. We will review for further feedback/resolution via e-mail or by contacting you telephonically. Kindest regards