JP
Jonathan P

1 reviews | Active since Dec 2019

18 Jan 2022, 10:34

Defective Clutch - No after sales assistance

Had an extremely disappointing experience, buying a vehicle from SA Motor Corporation! The vehicle I bought from Bradley had a clutch problem which I brought to his attention. The vehicle had been to Subaru for an assessment in 2021, Subaru had then reported that the clutch was defective, I then took the vehicle to Subaru after purchasing it for a full assessment, and the clutch was again reported on as being defective. Bradley looked me in the eye and shook my hand in agreement that if the report came back saying the clutch needed to be replaced he would sort it out. Trusting his word (my mistake!) I had the clutch replaced, hoping he was an honorable person and he would assist with the cost… and to no surprise, he refused to assist!

Just shows the business ethics of this company and a true reflection of management! Cut corners, cut costs, cut client satisfaction to make a quick buck!

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