Served me well the first time I just had to come back

I got my Spousal Visa through SAMI in 2024 and went back to them this year for PR. What I didn’t expect was how consistent they’d be even after the first success. My assigned agent still remembered my name and previous case number. That’s impressive. He updated my PR checklist, double-checked expiry dates, and even followed up six months later to ask if I’d received DHA’s acknowledgment. That’s the kind of aftercare you just don’t get elsewhere. Small imperfections aside, the office phone can get busy on Fridays, I’d rate them a 6/5 if I could.