Bronkhorspruit Licence Cetre is poor in time-keeping

The Bronkhorstspruit Licencing department at Botha Street has poor services. They do not respect time and they are slow in processing queries. I app**** for pdp renewal. I went to check after a month and they said my fingerprints have not cleared yet i must come back after 2 weeks. I went on a Saturday, their office was closed but their working house show that they open on Saturdays. Today I went again, arrived at 14:30, their office was closed though their working hours show they close at 15:00 weekdays.