Worst experience ever

Sa homeloans came to my work place to advertise switching bond with them and benefits...i then app**** via lindiwe a rep from sa homeloans and got alittle feed back for the first week as the weeks went on i couldnt get hold of her at work didnt respond to my emails called on the cell and she says they offline...that was last week the whole week i then called today on her cell and she tells me it not going to work out...i mean really why do business like that 2 months after