Unresponsive, dismissive, unhelpful, rude, chaotic.

So for the second time in a row my further lending application landing with the same consultant, and no surprise, zero feedback, no contact, not a word. Contacted support who after a day responded with an email stating that they would follow up and copied said consultant into the email asking to provide feedback. Nothing happens. This was first thing Thursday morning that they responded. By mid Friday afternoon, I sent another email to support about the fact that Neshnie still has not responded and still no response from support either. It seems like everyone gets the same terrible service though looking at the complaints on this platform, not just me.