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Vivian K

1 reviews | Active since Feb 2021

27 Feb 2026, 12:37

The Worst service is from S A Home loans

I was insured with S A Home loans because my home is financed with them. So I changed my insurance in January because their service levels are the worst, They take forever to reply to emails, I had a query from December until January regarding switching insurances & they literally took a whole month & some odd days to resolve this. Their accounts department is just as worse. I have been interacting with Danielle G and really she only responds to my emails when it suits her & Nox Worst! Worst! Worst! My body cringes everytime I interact with them. They have the worst service ever!!!

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Replies (2)
SA Home Loans
SA Home Loans's reply27 Feb 2026, 12:59
Official
Hi Vivian.  Thank you for taking the time to share your experience. We are genuinely sorry to read about your frustration and disappointment regarding the service you received. Kindly send us your loan account number so that we can investigate and get back to you.

Warm Regards
The SA Home Loans Team 
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Vivian K's update27 Feb 2026, 14:04
Reviewer Update
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