1 reviews | Active since Apr 2019
SO VERY SAD.
I HAVE BEEN A LOYAL CUSTOMER AND KEPT MY ACCOUNT IN EXCEPTIONAL STANDING. EVEN DURING COVID LOCK DOWN I YANKED REBBITS OUT OF A TOP HAT TO MAINTAIN MY ACCOUNT AND DID NOT REQUEST ANY ASSISTANCE. I NOW FIND MYSELF REALY NEEDING HELP, AND APPROCHED THEIR ADVANCED LENDING DEPARTMENT. CLEARLY STATING WHAT THE FUNDS WHERE REQUIRED FOR, THE BRILIANT CREDIT DEPARTMENT PUNCHES A FEW NUMBERS AND BLATANTLY DECLINE AN APPLICATION IF THE SCREEN SAYS "SORRY NO". COOL! I CAN HANDLE THAT. THE PROBLEM IS....... KNOWING THAT THE WORDS CUSTOMER SERVICE IS USED ONLY ON GOOGLE TO REMIND ONE WHAT IT IS SUPPOSE TO BE................ CONSIDER THAT YOU NOT ONLY DISSAPOINTED AN EXCEPTIONALLY LOYAL CUTOMER "YES ME" , BUT ALSO ENDED UP NOT BEING POSITIVE OR GAINFUL TO YOUR INVESTERS NOR THE COMPANY BOTTOM LINE AND GROWING OF BUSINESS. SO VERY SAD.
