Shockingly bad service

<p>I am so sick of SAHomeloans. They are on a new level of incompetence. Every three to four months they send emails and sms to tell me I am in arrears. These are sent late at night and usually just before a weekend when there is no one to assist to resolve their mistake. The matter gets escalated but no one ever phones back to resolve the issue. The many excuses are:</p> <p>* The servers have not updated.</p> <p>* There was a public holiday so they are running with a backlog to allocate funds correctly.</p> <p>* The funds have not been allocated yet but will be soon.</p> <p>Meanwhile you still get emails and sms threatening to report to credit beaureau.</p> <p>My employer pays this amount on the 25th of every month without fail. I have no control over this.</p> <p>PLEASE DON'T USE SA HOMELOANS. You will be stressed out by all the many errors and demands but don't worry, they do offer their apologies which makes it all better... NOT!!!</p> <p>Don't make my mistake - STAY AWAY FROM SA HOMELOANS. </p>