******** and ***** sa cash home loans

Sa cash home loans also advertising as same day approval on face book, advertising to offer loans, once approved there is a legal fee to pay, once paid you get another document that looks like it’s from an attorney, and a sms stating loan approved but payment needs to be made to release cash. I have advised the consultant what is the use of me applying for the loan if I have to pay over 10k to release it. The consultant then send a cancellation. Form of which an additional R1509 had to be paid in order to cancel the deal, now they ignore me and won’t refund my R8200. As the funds was paid to a individual Capitec account, the funds was already with drawn and Capitec does not block the account or anything, till today which is 2 weeks late there has been no response, of which when people brings this up to their attention nothing is done which means it is acceptable to them. They don’t mention in the contract that there would be fees aside from the legal fees to be paid and neither is there a cancellation clause on their contracts.