SA Homeloans, there for the money, not for you.

I've been with SA Homeloans for some years, I phoned them to do a refinance on my bond, but they blatantly refused, same hostile customer service I got used to over the years. The Repo rate was reduced a couple of times, but SA Homeloans always adjust your account long after - highly suspect, but you will find it in the small print. So, I think its time for me to move the bond to FNB.