SA Homeloans NOT applying LOGIC!!! NO SUPPORT!!!!

I wanted to apply for a further advance/loan to consolidate all my debt. So, SA Homeloans takes my current status (which is terrible - therefore the consolidation loan request), and tell me that I cannot afford the loan. Seriously!!! You need to look at the bigger picture SA Homeloans!!! When I have consolidated all my debt by paying it with the further amount loaned, then I will be much more than enough able to afford the new payments - this is why I want to consolidate!!! When you wanted me as a client many years ago, this was possible, but now!!! Now that I really need your help you are inaccessible!!!