SA Homeloans Insurance - THUMBS DOWNS 👎🏻

After repeated calls and claims to SA Homes in respect of a damaged leaking roof they responded today indicating that they have rejected the claims. The house in question was only purchased about three years ago and thus fairly recent Compliance Certificates. This is bad service as the insurer is typically uncompromising when it relates to payments yet when we require urgent assistance then we encounter a brick wall. The leaks now affect the flooring, walls and contents not to mention causing unhealthy living conditions and the asset (which still belongs to the bank) is being degraded. Not a very intelligent approach or reaction by the Bank. This is an intolerable state of affairs which reflects SA Homes insensitivity and disregard to their clients’ needs.