SA Homeloans and SAHL Insurance POOR CLAIMS HANDLING AND CLIENT SERVICE

Be Aware of having a SA Homeloans Bond that comes with SA Homeloans Insurance. I have paid for 20years - when my house was broken into and vandalized and claim was registered, they send their loss adjuster/assesor to your property for a evaluation of the damage - a swift vist to the property- I had to phone numerous times just for the report from the loss adjuster/assesor to be finalized and send to the SA Homeloans claims consultant(that gets allocated to you with the claim registration). I was informed the claim was rejected without any proof of the findings. I did the appeal/reevaluation as they suggested. ALL PROOF WAS SEND. Once again I had to call numerous times for the decision of the appeal. I was told the claim was rejected for the same reason and was reevaluated by the SAME LOSS ADJUSTER/ASSESOR THAT REJECTED THE ORIGINAL CLAIM. Where is the Fairness in decision MAKING if there is NO Imediater(SUPERIOR or neutral person)TO PROPERLY INVESTIGATE and properly and FAIR LOOK AT THE CLAIM WITH ALL PROOF. AS A LOYAL CLIENT I WILL NOT RECOMMEND SA HOMELOANS AND THEIR INSURANCE TO ANY HOME BUYER, BECAUSE IF IT COMES TO LEGIT CLAIMS - THEY REFUSE TO LOOK AT THE CLIENTS LOSS. POOR...POOR! WISH THERE WAS A NO star option...