YR
Yvette R

1 reviews | Active since Jan 2012

02 Aug 2024, 09:44

SA Home Loans refuse rate reviews

On applying for a Rate Review on my current bond with SA Home Loans, the reply I received from SA Home Loans is simply that they do not conduct rate reviews, ever and not for any of their clients. This is unacceptable. Other banks offer this, and I will be taking my business elsewhere.

0
Replies (1)
SA Home Loans
SA Home Loans's reply02 Aug 2024, 11:09
Official
Hi Yvette.  SA Home Loans is a non-bank lender  that sets interest rates at the time of origination based on a credit assessment. Unfortunately, we are not authorised to review individual interest rates outside of the scheduled quarterly reset dates. 

Kind Regards
SA Home Loans