SA Home Loans bond registration stalling

I’m extremely disappointed with the home loan registration process at SA Home Loans.

Although the consultants are nice and respectful. The overall experience has been by far the worst I’ve received from any financial institution.

The bond registration process has been ongoing for 4 months from date of approval. I’ve provided all required documents to SA Homeloans - all within a day of being requested.

When I follow up, the consultants advise that the documents are under FICA verification and the timelines for conclusion is indefinite.

We are 4 months in, the transfer attorneys have been ready to lodge for a month but absolutely no feedback from SAHL and no urgency to bring the matter to close.

I’m very disappointed, had I known that a process that takes 6 weeks with other institutions will drag on for 4 months with SAHL I would have opted for another loan offer.