HK
Hazel K
1 reviews | Active since Jan 2026
23 Jan 2026, 15:54
SA HOME LOAN (very dishonest)
They are not honest and shift goal posts to benefit themselves at your expense. After paying years of insurance premiums without fail and the time comes, instead of paying out they cancel and amend policy so you don't get the benefits, you start afresh and they want nothing to do with your permanent illness and ill health. Everyone takes life insurance to cover future life's health mishaps. According to them, paying life insurance is a nice donation to them, it won't benefit you when permanent illness happens to you.
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Replies (1)SA Home Loans's replyOfficial
26 Jan 2026, 08:02Hi Hazel. Thank you for bringing your concerns to our attention. We are truly sorry to hear about your experience and the distress this situation has caused you. We have referred this matter to the team who will be in touch with you.
Warm Regards
The SA Home Loans Team
Warm Regards
The SA Home Loans Team
SA Home Loans's reply26 Jan 2026, 08:02
Official
Hi Hazel. Thank you for bringing your concerns to our attention. We are truly sorry to hear about your experience and the distress this situation has caused you. We have referred this matter to the team who will be in touch with you.
Warm Regards
The SA Home Loans Team
Warm Regards
The SA Home Loans Team
